Staff are complying with social distancing rules and keeping to a 1 metre distance apart. We would like to thank all of our customers for their patience and understanding, during this difficult time we could experience a slight delay to our production times and we apologise for any inconvenience caused. Our customer service team are working remotely please email if you need to get in touch. We are still taking and processing orders, however, please note that our processing times may be slightly longer than usual. Whilst we are striving to operate as normal, we have had to take measures to protect everyone and ensure health and safety is our top priority. In the end, if you find that your daily deals keep slipping through the cracks, it’s probably a sign that you don’t really need them in the first place.We have been thinking of our customers, employees and greater communities a lot lately. There are a number of ways to ensure you never have to deal with the hassle of redeeming an expired Groupon, like setting e-mail reminders or using a daily deal tracker to monitor due dates. That’s fine, but are you really okay with the fact that you’re losing money out of simple laziness? You may be tempted to write off an expired Groupon as a few bucks lost rather than go through the trouble of getting your money back. Groupon states in their terms of service that they’ll honor any expired coupon that a merchant refuses to take. If the front desk refuses to do so, ask for a manager and hold your ground while the two of you work it out. Merchants who participate in Groupon offers are obligated to honor the amount paid. Hey, you’re the one who forgot to use your Groupon on time.

Here’s what you can do to convince a merchant to accept an expired voucher toward the full price of an item: You may be met with some resistance when attempting to cash in a coupon that’s past its expiration date - but don’t cave if that’s the case.

Just because Groupon allows you to redeem expired coupons for the full value doesn’t mean individual establishments are on the same page.

My groupons sign in